QUALITY QUESTIONNAIRE RESULTS

STRUCTURE

On earth

		Excellent	Good	Acceptable	Poor
Equipment		47 %	44 %	7 %	2 %
Politeness		87 %	11 %	2 %	0 %
Comfort		67 %	29 %	4 %	0 %

Transpotation

		Excellent	Good	Acceptable	Poor
Punctuality		74 %	24 %	2 %	0 %
Comfort		56 %	42 %	2 %	0 %
Politeness		80 %	18 %	2 %	0 %

On boat

		Excellent	Good	Acceptable	Poor
Cleanliness		58 %	33 %	8 %	3 %
Kindness		73 %	20 %	5 %	3 %
Kitchen		48 %	43 %	8 %	3 %

ORGANIZATION

		Excellent	Good	Acceptable	Poor
Reservation options		62 %	31 %	7 %	0 %
Services organization		69 %	27 %	4 %	0 %
Office on site		78 %	16 %	7 %	0 %

THE PLACE

		Excellent	Good	Acceptable	Poor
Scenery		80 %	18 %	2 %	0 %
Sea		89 %	7 %	4 %	0 %
Climate		65 %	33 %	2 %	0 %
Entertainment		46 %	41 %	11 %	2 %

THE STAFF

		Excellent	Good	Acceptable	Poor
Transfer assistance		74 %	22 %	4 %	0 %
Boat assistance		80 %	14 %	7 %	0 %
Professionalism		87 %	9 %	4 %	0 %
Politeness		89 %	7 %	4 %	0 %
Reliability		89 %	7 %	4 %	0 %

IN CONCLUSION

How did Spindiving influence your holiday? Very positive Positive Average Negative 89 % 7 % 4 % 0 %
Would you take advantage of Sprindiving services in the future?		Yes:  96 % No:  4 %
Would you recommend Sprindiving to your friends?		Yes:  96 % No:  4 %