QUALITY QUESTIONNAIRE RESULTS


Center: 

Here is what our clients say about us...


STRUCTURE

On earth
Excellent Good Acceptable Poor
Equipment 47 % 44 % 7 % 2 %
Politeness 87 % 11 % 2 % 0 %
Comfort 67 % 29 % 4 % 0 %

Transpotation
Excellent Good Acceptable Poor
Punctuality 74 % 24 % 2 % 0 %
Comfort 56 % 42 % 2 % 0 %
Politeness 80 % 18 % 2 % 0 %

On boat
Excellent Good Acceptable Poor
Cleanliness 58 % 33 % 8 % 3 %
Kindness 73 % 20 % 5 % 3 %
Kitchen 48 % 43 % 8 % 3 %

ORGANIZATION

Excellent Good Acceptable Poor
Reservation options 62 % 31 % 7 % 0 %
Services organization 69 % 27 % 4 % 0 %
Office on site 78 % 16 % 7 % 0 %

THE PLACE

Excellent Good Acceptable Poor
Scenery 80 % 18 % 2 % 0 %
Sea 89 % 7 % 4 % 0 %
Climate 65 % 33 % 2 % 0 %
Entertainment 46 % 41 % 11 % 2 %

THE STAFF

Excellent Good Acceptable Poor
Transfer assistance 74 % 22 % 4 % 0 %
Boat assistance 80 % 14 % 7 % 0 %
Professionalism 87 % 9 % 4 % 0 %
Politeness 89 % 7 % 4 % 0 %
Reliability 89 % 7 % 4 % 0 %

IN CONCLUSION

How did Spindiving influence your holiday?

Very positive Positive Average Negative
89 % 7 % 4 % 0 %
Would you take advantage of Sprindiving services in the future?
Yes96 % No4 %
Would you recommend Sprindiving to your friends?
Yes96 % No4 %
Total number of analyzed questionnaires:  46

For useful information regarding courses, divings, packages or others, send an e-mail to:

info@sprindiving.it